Legal

Terms of Service

Last updated: July 6, 2026

These terms apply to your use of forwardcompany.ai. Paid consulting engagements are also governed by your signed statement of work or services agreement.

Agreement to these terms

These Terms of Service ("Terms") govern your access to and use of https://www.forwardcompany.ai (the "Site") and your preliminary interactions with Forward Company ("Forward Company," "we," "us," or "our") before a separate written agreement is executed.

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site. If you engage us for paid services, the terms of your statement of work, proposal, master services agreement, or similar contract will control in the event of a conflict with these Terms.

About our services

Forward Company provides AI strategy, workflow automation, internal tools, AI-native websites, implementation support, and related consulting services to businesses. Information on the Site is for general marketing and informational purposes. It does not constitute legal, financial, or technical advice, and it does not create a client relationship by itself.

Specific scope, deliverables, timelines, fees, acceptance criteria, and support terms are defined only in a mutually executed written agreement.

Eligibility and accounts

You represent that you are at least 18 years old and have authority to bind the organization you represent, if any, to these Terms. You agree to provide accurate information when contacting us or scheduling a call.

Acceptable use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of applicable laws or regulations.
  • Attempt to gain unauthorized access to the Site, our systems, or third-party systems connected to the Site.
  • Interfere with or disrupt the integrity or performance of the Site, including by introducing malware or conducting denial-of-service attacks.
  • Scrape, crawl, or harvest content from the Site at scale without our prior written consent.
  • Misrepresent your affiliation with Forward Company or use our branding without permission.
  • Use the Site to transmit unsolicited promotional or commercial communications.

Intellectual property

Our materials

Unless otherwise noted, the Site and its content — including text, graphics, logos, layouts, and design — are owned by Forward Company or its licensors and are protected by intellectual property laws. You may view and download Site content for personal, non-commercial reference. You may not copy, modify, distribute, publicly display, or create derivative works from Site content without our prior written consent.

Client deliverables

Ownership and license rights in work product created for a client are governed by the applicable project agreement. In the absence of a signed agreement, no license to client deliverables is granted through use of the Site.

Feedback

If you provide suggestions, ideas, or feedback about our services or the Site, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without restriction or compensation to you.

Confidentiality

We treat non-public business information shared during sales conversations with reasonable care. Formal confidentiality obligations for client engagements are set out in the applicable services agreement or non-disclosure agreement.

AI services disclaimer

Our services may involve artificial intelligence technologies that generate or process content and automate workflows. AI systems can produce inaccurate, incomplete, or biased outputs. You are responsible for reviewing outputs and implementing appropriate human oversight before using them in production or high-risk contexts.

We do not guarantee specific business outcomes, cost savings, revenue increases, regulatory compliance, or error-free operation of AI systems. Results depend on your data, infrastructure, processes, adoption, and third-party providers.

Fees and payment

Fees, invoicing, expenses, taxes, and payment terms apply only when set forth in a signed agreement. Unless otherwise stated in that agreement, all fees are non-refundable once work has commenced.

Disclaimer of warranties

THE SITE AND ANY PRE-SALES INFORMATION ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FORWARD COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability for any claim arising out of or relating to the Site or these Terms is limited to the greater of (a) one hundred U.S. dollars (US $100) or (b) the amount you paid us for services in the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Forward Company and its officers, directors, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Site, violation of these Terms, or infringement of any third-party rights.

Termination

We may suspend or terminate access to the Site at any time, with or without notice, if we believe you have violated these Terms or if necessary to protect the Site or other users. Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, and governing law.

Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Except where prohibited, you agree that the state and federal courts located in Delaware will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Site.

Before filing a claim, you agree to contact us and attempt in good faith to resolve the dispute informally.

Changes to these terms

We may modify these Terms at any time by posting an updated version on this page and updating the "Last updated" date. Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms.

Contact

Questions about these Terms? Email hello@forwardcompany.ai.

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